Welcome to Cafecreek! We want to make sure your cake and flower orders are delivered promptly and with care. Please review our Shipping Policy to understand how we handle the shipping of our products.

1. Order Processing

1.1 Processing Time

Orders are typically processed within 1-2 business days after being placed. This processing time may vary during peak seasons or holidays.

1.2 Custom Orders

For custom orders or special requests, additional processing time may be required. We will communicate any delays and provide an estimated delivery date.

2. Shipping Methods

2.1 Standard Shipping

We offer standard shipping for all orders. The estimated delivery time for standard shipping is 4 business days, depending on the destination.

2.2 Expedited Shipping

Expedited shipping options are available for customers who require faster delivery. Additional fees may apply, and delivery times will be provided during the checkout process.

3. Shipping Restrictions

3.1 Geographic Limitations

Cafecreek currently ships to All States in United States. If your location is not within our shipping range, please contact us, and we will do our best to accommodate your request.

3.2 P.O. Boxes and APO/FPO Addresses

We do not ship to P.O. boxes or APO/FPO addresses at this time. Please provide a valid street address for delivery.

4. Tracking Information

Once your order is shipped, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your delivery.

5. Delivery Issues

5.1 Delays

While we strive to meet our estimated delivery times, external factors such as weather conditions or carrier delays may impact delivery schedules. Cafecreek is not responsible for delays beyond our control.

5.2 Failed Delivery Attempts

It is the customer's responsibility to provide accurate shipping information. If a delivery attempt is unsuccessful due to inaccurate information provided by the customer, additional shipping charges may apply for redelivery.

6. Refunds and Returns

Please refer to our [Return Policy] for information on refunds and returns related to shipping issues.

7. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at support@cafecreek.com.