Yes, we offer customization options for both cakes and flowers. Contact our customer service team at mailto:support@cafecreek.com to discuss your preferences and create a personalized order that suits your special occasion.

We typically require 1-2 business days for order processing. However, for customized or special requests, additional time may be needed. It's advisable to place your order in advance, especially during peak seasons or holidays, to ensure timely delivery.

We offer standard and expedited shipping options. Currently, we ship to all states in United States. If your location is not within our shipping range, please contact us, and we will do our best to accommodate your request.

We take utmost care in packaging and delivering our products. In the rare event of damage or defects, please contact us at mailto:support@cafecreek.com within 1day of receiving your order. We will work with you to resolve the issue, either through a refund or replacement.

Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the delivery status of your cakes and flowers. If you encounter any issues or have questions about your delivery, feel free to reach out to our customer service team.